Dealing With Difficult People

As I am sitting, I am thinking about the various situations we are faced with throughout life and how we handle them. One common situation that occurs is how we respond to difficult people. Dealing with difficult people is something that we all face whether you’re a parent with a child, consumer with a merchant, consumer with a consumer, business owner with a business partner, or business owner with another business owner. These situations, when negative, can lead to unhealthy confrontations such as arguing and violence.  Ways to avoid situations going from bad to worse include being aware of what is happening and avoiding being condescending to the individual or individuals. Listen to what is being said before responding.

Here are 10 Tips to Deal with Difficult People:

1. Remember to keep your cool. Self control is everything when avoiding conflicts.
2. Walk away- Having peace of mind is everything in life.
3. Be more proactive and less reactive. Problem-solve.
4. Pick and choose your battles. Avoid unnecessary conflicts.
5. Keep the situation/issue separate from the person.
6. Focus on them-have equal communication.
7. Humor- Act as if the problem does not bother you, detach yourself from the negative situation.
8. Change direction of the situation by how you communicate and taking charge of the conversation/situation.
9. Confront the situation to gain peace of mind, however it is important to be safe about this.
10. Consequences or conclusions- Develop ways to conquer the situation by becoming proactive and not reacting (reacting causes more harm than good).

Dealing with difficult people is a learning experience. Should the same or similar situation arise at a later date, you will be better prepared because of  every situation you learned how to effectively handle previously. Knowledge and communication are powerful especially when dealing with difficult people. I know it can be challenging, however you determine your outcome when negative situations arise. As long as you remain in control and have self-control, the dispute will maintain control.

Tyra Gardner is a psychotherapist and nationally certified anger management specialist specializing in individual, family, relationship and sex therapy, grief and loss, depression, anxiety and phobias.

Leave a Reply

Your email address will not be published. Required fields are marked *