As I am sitting, I am thinking about the various situations we are faced with throughout life and how we handle them. One common situation that occurs is how we respond to difficult people. Dealing with difficult people is something that we all face whether you’re a parent with a child, consumer with a merchant, consumer with a consumer, business owner with a business partner, or business owner with another business owner. These situations, when negative, can lead to unhealthy confrontations such as arguing and violence. Ways to avoid situations going from bad to worse include being aware of what is happening and avoiding being condescending to the individual or individuals. Listen to what is being said before responding.
Here are 10 Tips to Deal with Difficult People:
Dealing with difficult people is a learning experience. Should the same or similar situation arise at a later date, you will be better prepared because of every situation you learned how to effectively handle previously. Knowledge and communication are powerful especially when dealing with difficult people. I know it can be challenging, however you determine your outcome when negative situations arise. As long as you remain in control and have self-control, the dispute will maintain control.
Tyra Gardner is a psychotherapist and nationally certified anger management specialist specializing in individual, family, relationship and sex therapy, grief and loss, depression, anxiety and phobias.